Information on the Situation in Van in the Aftermath of the Earthquake

October 2011 

• In the aftermath of the earthquake, the Turkish authorities are taking measures in order to reach all who are in need of assistance. In any disaster and destruction on this scale the priority is search and rescue efforts and the delivery of assistance can be challenging.

• Assistance directed to Van is increasing day by day and is going to strengthen as deliveries arrive. Please be assured that relief assistance is provided on an equal basis regardless of nationality or status with authorities and UNHCR.

• UNHCR Office in Van remains operational and works in close coordination with the local authorities and NGOs to facilitate delivery of assistance from aid agencies through assigned structures to those who are affected.

• There are currently three assistance distribution points established in Van. You can get the most updated information from UNHCR Van or HRDF Van on these locations.

• During this period, it is essential that you avoid spontaneous departures from Van. Leaving Van without permission will make your status illegal and may create further problems for you in future.

• GDS and local authorities in Van are working on a plan to facilitate transfer of those whose situation requires a re-location out of Van. If you think that your personal circumstances do not allow you to stay in Van, you can bring this to the attention of authorities.

• UNHCR Office in Van, in coordination with local Foreigners Department, will provide you detailed information on the re-location arrangements. All re-locations will be done on a voluntary basis, and those who want to remain in Van will be allowed to do so. 

• In case you do want to relocate, it is very important that you share the correct information concerning your family members / relatives in other cities. Inaccurate information may cause further problems for you in future.

• Even if you do not have family members in other cities, you will be authorised to re-locate to another city if you are unable to stay in Van due to the current situation.

• Please note that, the cities you will be transferred to are going to be your new satellite cities, i.e. you will not return back to Van.

• Please note that although UNHCR is coordinating with central and local authorities for the extension of services and assistance in your new satellite cities, there is no guarantee that you will receive assistance in these new cities.

• Refugee Status Determination and Resettlement interviews at UNHCR Van are currently on hold. However, the situation may change in the coming weeks. UNHCR will get into touch with you accordingly. Please ensure that your contact information with UNHCR is accurate and inform UNHCR of any changes.

• Please keep UNHCR up to date about your whereabouts and protection concerns through 0533 646 0798. You can communicate in Turkish, Farsi and English.